FAQ Page
This page is dedicated to answer all of your questions. If you do not see an answer to your question on this page, please don't hesitate to send us a message on our contact page.
Shipping Information
Where do we Ship?
We ship Worldwide.
Order Turn-around
We aim to get your orders shipped within 1-3 business days.
Shipping Costs
Free Shipping on all orders over $ 1000.
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Returns and Exchanges
All Sales are final, no returns, and no exchanges will be made.
Exceptions will be made for a full refund if the item is significantly damaged and or does not appear like the photos provided on site. Please note, items come as is and are inspected. We also do repairs and cleaning on all garments before shipping, but take note they are previously worn vintage items.
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If you feel the item is unsatisfactory, please Contact Us Here within 3 days of arrival for full refund.
Authentication
Authenticating luxury clothing involves inspecting craftsmanship, materials, and, brand-specific details like logos, stitching, and hardware. Key methods include verifying serial numbers, examining font consistency on tags, and assessing the quality of fabrics or leather. Using professional services like taking the vintage item to the local boutiques as Chanel and Gucci to name a few offer authentication in store, even for your vintage items.
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While sourcing we use AI software and apps like SellRaze, LegitApp, and Real Authentication to authenticate an item.
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We try our hardest to source authenticate rare to find luxury items and do our best to keep from purchasing and reselling of dupes.